I don't have to take my pet to the vet often, but when I do, the reception staff is always helpful and friendly. They seem to care about your pet as much as you do! The doctors and assistants are great. They are very caring, answer all of your questions, and spend the time you need to feel comfortable about the actions being taken and the plan to get your pet back on track. I highly recommend them!
AZ Shanks
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November 18, 2024
Big Lick’s entire team made us and our dogs feel comfortable. Natalie took care and time to explain and answer our questions. Definitely check them out!
Lydia Nieves
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October 11, 2024
My husband and I had taken our 2 Pomeranian puppies into Big Lick for a check up and vaccines. We had seen the reviews and wanted to see if these reviews were accurate as we had originally taken them to Vinton Veterinary Hospital and were extremely displeased with their lack of friendliness, professionalism and care. The facility was cold and not inviting at all. We weren’t sure if we were going to have the same experience at Big Lick Vet; however, I am extremely pleased with the level of care, friendliness and professionalism we received from every single staff member there. Such a warm and inviting environment. The Dr. was patient and thoroughly detailed everything that was being done during the exam, what we should expect after the vaccines and took extra time to ensure all our questions were answered. I only wish there was an option to give more stars. They deserve a 20 star minimum.
Troy Dickson
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July 30, 2024
I've used Big Lick Vet Services for years! They were very gentle and passionate with me with the passing of a previous dog and have been great taking care of the new pup! Dr. Shepherd has taken great care of my pups, and the staff is always happy to see them!
David Nieves
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October 11, 2024
Absolutely love Big Lick Veterinary Services! Took our two new puppies for the first time there to get their booster shots. The treatment we received was exceptional. These are our babies and as such, we expect no difference in service as if they were our human children.
Kudos to Doctor and staff on knocking it out the park. We will definitely be recommending this practice to all our friends and neighbors with pets.
Our Address
7777 Bent Mountain Rd, Roanoke, VA 24018, USA
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I don't have to take my pet to the vet often, but when I do, the reception staff is always helpful and friendly. They seem to care about your pet as much as you do! The doctors and assistants are great. They are very caring, answer all of your questions, and spend the time you need to feel comfortable about the actions being taken and the plan to get your pet back on track. I highly recommend them!
Big Lick’s entire team made us and our dogs feel comfortable. Natalie took care and time to explain and answer our questions. Definitely check them out!
My husband and I had taken our 2 Pomeranian puppies into Big Lick for a check up and vaccines. We had seen the reviews and wanted to see if these reviews were accurate as we had originally taken them to Vinton Veterinary Hospital and were extremely displeased with their lack of friendliness, professionalism and care. The facility was cold and not inviting at all. We weren’t sure if we were going to have the same experience at Big Lick Vet; however, I am extremely pleased with the level of care, friendliness and professionalism we received from every single staff member there. Such a warm and inviting environment. The Dr. was patient and thoroughly detailed everything that was being done during the exam, what we should expect after the vaccines and took extra time to ensure all our questions were answered. I only wish there was an option to give more stars. They deserve a 20 star minimum.
I've used Big Lick Vet Services for years! They were very gentle and passionate with me with the passing of a previous dog and have been great taking care of the new pup! Dr. Shepherd has taken great care of my pups, and the staff is always happy to see them!
Absolutely love Big Lick Veterinary Services! Took our two new puppies for the first time there to get their booster shots. The treatment we received was exceptional. These are our babies and as such, we expect no difference in service as if they were our human children. Kudos to Doctor and staff on knocking it out the park. We will definitely be recommending this practice to all our friends and neighbors with pets.