Shelley, the receptionist is absolutely incredible. She was extremely helpful and caring in assisting me during an emergency, and overall incredibly friendly. My family had previously gone to this vet when I was younger, and it is amazing how she is still so outstanding after these years. She was even able to fit my cat in after a cancellation.
Pamala and Shannon Smith
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November 08, 2024
Great first visit. Dr. Etter answered every question and took time with our dog. She was very gentle and caring. Staff was very helpful. We also appreciated the very detailed report to take home instead of just a receipt. She took notes for our future visit as well.
Derek Govin
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December 03, 2024
Doctor and her staff care deeply for the animals and have worked diligently with us to figure out what was happening in regards to our pets health. Couldn't be happier with the service and won't be going to another vet. Highly recommend!
June Holden
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July 08, 2024
This practice is nice! The atmosphere is quiet and relaxed. From Shelley, the receptionist to Ryan, the technician, to Dr. Etter herself, everyone effortlessly treated my cat and myself with respect and kindness. They listened closely and handled my easily stressed cat comfortably. This was our first time at Bonsack and we will be back!
Jim S
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November 01, 2024
My Lab had a nail to nearly break off and was bleeding periodically. Dr Etter requested a pic or two and then her office responded a short time later that same day. It was 4:15 on a Fri, and they asked if I could bring him in. They said they close at 5:00, but that’s no problem. So, I was able to get him there by 4:45ish, and she proceeded to remove the nail. This is one week later, and he is doing great. Dr Etter and her team are extremely thoughtful and professional; I’m grateful for them (and my Lab is as well, ha). If you’re looking for a vet, I highly recommend Bonsack Vet Clinic!
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1620 Blue Ridge Blvd, Roanoke, VA 24012, USA
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Shelley, the receptionist is absolutely incredible. She was extremely helpful and caring in assisting me during an emergency, and overall incredibly friendly. My family had previously gone to this vet when I was younger, and it is amazing how she is still so outstanding after these years. She was even able to fit my cat in after a cancellation.
Great first visit. Dr. Etter answered every question and took time with our dog. She was very gentle and caring. Staff was very helpful. We also appreciated the very detailed report to take home instead of just a receipt. She took notes for our future visit as well.
Doctor and her staff care deeply for the animals and have worked diligently with us to figure out what was happening in regards to our pets health. Couldn't be happier with the service and won't be going to another vet. Highly recommend!
This practice is nice! The atmosphere is quiet and relaxed. From Shelley, the receptionist to Ryan, the technician, to Dr. Etter herself, everyone effortlessly treated my cat and myself with respect and kindness. They listened closely and handled my easily stressed cat comfortably. This was our first time at Bonsack and we will be back!
My Lab had a nail to nearly break off and was bleeding periodically. Dr Etter requested a pic or two and then her office responded a short time later that same day. It was 4:15 on a Fri, and they asked if I could bring him in. They said they close at 5:00, but that’s no problem. So, I was able to get him there by 4:45ish, and she proceeded to remove the nail. This is one week later, and he is doing great. Dr Etter and her team are extremely thoughtful and professional; I’m grateful for them (and my Lab is as well, ha). If you’re looking for a vet, I highly recommend Bonsack Vet Clinic!