I’ve been taking my poodle here for about 2 years now and they are awesome ! He always comes home looking his best and a happy doggie too!
Linda Ramsingh
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September 27, 2024
We have brought our dog here for a couple of years now and the grooming and the care has always been fantastic but it is gone downhill in the past few months. Very disappointed with the grooming that our dog got today. Had to bring him home and try to fix him myself. His body looks adequately trimmed but his face was not trimmed well at all.vWe will not bring him back here. They have no idea how to groom a Bernie doodle.
Lara Wilson
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September 09, 2024
My dog died while in the care of Biscuits & Bubbles. On August 26, 2024, I dropped off my Yorkie for four nights of boarding and daycare. On August 28th, I was contacted and told that my dog had been attacked by another dog and did not survive. My dog had stayed at B&B before without issue. She was always kept inside the office area and away from larger dogs due to her age, nervous temperament and small size (4lbs). This time, she was put into regular daycare with younger, larger dogs. Staff that normally interacted with my dog were either on vacation or not working the day she died. My belief is that nothing was communicated to other staff regarding the care of my dog. I also learned that the dog that attacked her was known to be aggressive yet allowed to stay in daycare. The owner has agreed to pay for vet bills and refund any prepaid daycare I may have. Unfortunately, that does not bring back my dog. My husband and I had cared for her for almost 14 years. To say we are devastated is an understatement.
Ashley Frost
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July 02, 2024
My dog really enjoys doggy daycare here and we had a great experience boarding him as well. The staff are very attentive and take great care of all of the animals. Highly recommend!
Brittney Shalna
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June 09, 2024
Biscuits & Bubbles used to be great. It was the only place we took our dog. We went there for years but it seems to have changed. Now when I pick up my dog he comes back shaking and trying to bolt out of the door. This last cut his hair was not even at all. When I called to ask about the cut, I was told it was because my dog is old and isn't tolerating the grooming. My dog has never had an issue with grooming. We have decided to switch groomers.
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109 W Main St, Salem, VA 24153, USA
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I’ve been taking my poodle here for about 2 years now and they are awesome ! He always comes home looking his best and a happy doggie too!
We have brought our dog here for a couple of years now and the grooming and the care has always been fantastic but it is gone downhill in the past few months. Very disappointed with the grooming that our dog got today. Had to bring him home and try to fix him myself. His body looks adequately trimmed but his face was not trimmed well at all.vWe will not bring him back here. They have no idea how to groom a Bernie doodle.
My dog died while in the care of Biscuits & Bubbles. On August 26, 2024, I dropped off my Yorkie for four nights of boarding and daycare. On August 28th, I was contacted and told that my dog had been attacked by another dog and did not survive. My dog had stayed at B&B before without issue. She was always kept inside the office area and away from larger dogs due to her age, nervous temperament and small size (4lbs). This time, she was put into regular daycare with younger, larger dogs. Staff that normally interacted with my dog were either on vacation or not working the day she died. My belief is that nothing was communicated to other staff regarding the care of my dog. I also learned that the dog that attacked her was known to be aggressive yet allowed to stay in daycare. The owner has agreed to pay for vet bills and refund any prepaid daycare I may have. Unfortunately, that does not bring back my dog. My husband and I had cared for her for almost 14 years. To say we are devastated is an understatement.
My dog really enjoys doggy daycare here and we had a great experience boarding him as well. The staff are very attentive and take great care of all of the animals. Highly recommend!
Biscuits & Bubbles used to be great. It was the only place we took our dog. We went there for years but it seems to have changed. Now when I pick up my dog he comes back shaking and trying to bolt out of the door. This last cut his hair was not even at all. When I called to ask about the cut, I was told it was because my dog is old and isn't tolerating the grooming. My dog has never had an issue with grooming. We have decided to switch groomers.