Do not take your dog to this business. I'd leave no stars if that was an option. Biscuits and Bubbles used to have fantastic groomers--I've taken my two dogs there for several years--but are under new management, and it shows. Simply put, they don't know what they are doing. As a growing number of other reviewers have noted, they didn't seem to understand breed cuts and grooming styles. Despite reviewing the breed cut when I dropped my dogs off, they completely shaved (unevenly) one of my dogs and completely butchered the other--to the point that I had to take him to another groomer to have him fixed as best as possible. Even worse, my dogs were clearly in distress when I picked them up, a complete change from previous experiences. They offered no refund--my mistake for paying before I saw them, I guess. Buyer beware!
Kristina
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January 03, 2025
I have taken my pup here for years and have always been happy. We have never had any issues until the last couple of visits. Last visit he was returned back to me scared and snapping (which is very unlike him) and upon further investigation once we were home found he had been severely nicked. I decided to give them one more try and today when I picked him up he appeared ok but did not get the cut that I requested. When I expressed my concerns about the cut was told they would remove him the schedule from future appointments. I will be looking for a new
groomer.
PATTI M
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February 28, 2025
Groomers are really good! Been taking my dog for awhile. They listen to what you say.
Denis A
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December 17, 2024
I’ve been taking my poodle here for about 2 years now and they are awesome ! He always comes home looking his best and a happy doggie too!
Linda Ramsingh
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September 27, 2024
We have brought our dog here for a couple of years now and the grooming and the care has always been fantastic but it is gone downhill in the past few months. Very disappointed with the grooming that our dog got today. Had to bring him home and try to fix him myself. His body looks adequately trimmed but his face was not trimmed well at all.vWe will not bring him back here. They have no idea how to groom a Bernie doodle.
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109 W Main St, Salem, VA 24153, USA
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Do not take your dog to this business. I'd leave no stars if that was an option. Biscuits and Bubbles used to have fantastic groomers--I've taken my two dogs there for several years--but are under new management, and it shows. Simply put, they don't know what they are doing. As a growing number of other reviewers have noted, they didn't seem to understand breed cuts and grooming styles. Despite reviewing the breed cut when I dropped my dogs off, they completely shaved (unevenly) one of my dogs and completely butchered the other--to the point that I had to take him to another groomer to have him fixed as best as possible. Even worse, my dogs were clearly in distress when I picked them up, a complete change from previous experiences. They offered no refund--my mistake for paying before I saw them, I guess. Buyer beware!
I have taken my pup here for years and have always been happy. We have never had any issues until the last couple of visits. Last visit he was returned back to me scared and snapping (which is very unlike him) and upon further investigation once we were home found he had been severely nicked. I decided to give them one more try and today when I picked him up he appeared ok but did not get the cut that I requested. When I expressed my concerns about the cut was told they would remove him the schedule from future appointments. I will be looking for a new groomer.
Groomers are really good! Been taking my dog for awhile. They listen to what you say.
I’ve been taking my poodle here for about 2 years now and they are awesome ! He always comes home looking his best and a happy doggie too!
We have brought our dog here for a couple of years now and the grooming and the care has always been fantastic but it is gone downhill in the past few months. Very disappointed with the grooming that our dog got today. Had to bring him home and try to fix him myself. His body looks adequately trimmed but his face was not trimmed well at all.vWe will not bring him back here. They have no idea how to groom a Bernie doodle.