Be sure to read the negative reviews.
I would question the "report card" received after each visit. My dog was not being encouraged to play and interact with other dogs. A manager told me they could try some things like throw the ball (this was after her 7th visit). I question why they had not already done this. Surely they get shy dogs in there. She came home full of energy and not the least bit tired. Each day, however, her report card she had done fine. It's my impression the only time they engage with the animals is to get the get pics for Facebook. My dog was never in the pictures. When I called back to question the "manager" was rude and talked over me and would not listen to my concerns. She became immediately defensive and argumentative. I explained that I'd like a refund of the remaining two or three visits. Remains to be seen if that will occur. The manager knew exactly how many positive reviews had been received.
I do not recommend this establishment.
Cheryl Waldron
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May 21, 2019
We love Canine Cottage. My dog goes to daycare . He also gets groomed there. Its very convenient to have grooming at the daycare.
The owners and staff are amazing. I can tell they love their jobs. I am so happy that my dog has a safe place to play while I work or run errands.
Brianna Bailey
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May 06, 2019
My heart has become extremely full since we found this wonderful place!
This place has became my pups favorite place to go!! He gets just as happy to see the sweet (young girl with brown hair) day care worker, as he does when we walk through the door! She always calls him by name, so I can tell the feelings are mutual!
I can let him stay there, and play all day while I go to work, or class and have complete peace of mind knowing that he is well taken care of!
He gets fed, takes a nap(while they play soft puppy music), he gets to play outside on a play ground, he also has a progress report sent home to let us know who he played with, and how he behaved, and best of all they upload videos of your pup playing on Facebook! So not only is our pup having fun, but our friends and family message us saying "I saw Wilhelm playing hide and seek today online!" or "I saw the photo they posted of Wilhelm today!" So our family who loves Wilhelm are also getting in on the fun!
Corey Carr
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August 30, 2023
Hard Pass on this business.
We decided to bring our dog here under the guise of having him boarded. They require 3 play dates to figure a dogs temperament. Which I suppose is fair, but to my knowledge the only place that does that.
Upon initial visit the employee (Haleigh?)said our dog will probably fail because he was a little timid in the lobby. Our dog was friendly and accepted treats and had no issues then.
When we picked him up she said he failed their “test” because he didn’t want to play and just kept to himself. No aggression, he’s almost elderly so it’s expected and haven’t had an issue with any previous dog care facilities we’ve been to. The employee said to bring him back tomorrow and “maybe” he will pass.
The wording and tonality from the employee was extremely off putting and not a place we will recommend to friends.Assessing our dog in a new environment and expecting them to be comfortable is unrealistic.
This seems to be a common occurrence per other reviews. Trust those.
Aspen Grove would be my recommendation as they are very friendly and great with dogs even if they’re lower energy.
Moira G.
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June 12, 2023
We are new to the area and were looking for a place to bring our two dogs who are used to group play for daycare. We went to trial days for a few places and toured some others, but couldn't find the right fit. Canine Cottage wasn't on our initial list. When I ran another search on Google, it popped up! I loved the information on the website and how thorough the intake form was. We brought them for a trial day and I could tell the woman had read the information for them carefully and was ready to work with them on their first day. She informed me they have small groups and can give breaks in between play which suits my dogs' personalities. We have brought them several times and each time the staff are all so wonderful! They get report cards at the end of each day with their BFF for the day listed which is adorable. The pups come home happy and tired. Highly recommend Canine Cottage!
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Be sure to read the negative reviews. I would question the "report card" received after each visit. My dog was not being encouraged to play and interact with other dogs. A manager told me they could try some things like throw the ball (this was after her 7th visit). I question why they had not already done this. Surely they get shy dogs in there. She came home full of energy and not the least bit tired. Each day, however, her report card she had done fine. It's my impression the only time they engage with the animals is to get the get pics for Facebook. My dog was never in the pictures. When I called back to question the "manager" was rude and talked over me and would not listen to my concerns. She became immediately defensive and argumentative. I explained that I'd like a refund of the remaining two or three visits. Remains to be seen if that will occur. The manager knew exactly how many positive reviews had been received. I do not recommend this establishment.
We love Canine Cottage. My dog goes to daycare . He also gets groomed there. Its very convenient to have grooming at the daycare. The owners and staff are amazing. I can tell they love their jobs. I am so happy that my dog has a safe place to play while I work or run errands.
My heart has become extremely full since we found this wonderful place! This place has became my pups favorite place to go!! He gets just as happy to see the sweet (young girl with brown hair) day care worker, as he does when we walk through the door! She always calls him by name, so I can tell the feelings are mutual! I can let him stay there, and play all day while I go to work, or class and have complete peace of mind knowing that he is well taken care of! He gets fed, takes a nap(while they play soft puppy music), he gets to play outside on a play ground, he also has a progress report sent home to let us know who he played with, and how he behaved, and best of all they upload videos of your pup playing on Facebook! So not only is our pup having fun, but our friends and family message us saying "I saw Wilhelm playing hide and seek today online!" or "I saw the photo they posted of Wilhelm today!" So our family who loves Wilhelm are also getting in on the fun!
Hard Pass on this business. We decided to bring our dog here under the guise of having him boarded. They require 3 play dates to figure a dogs temperament. Which I suppose is fair, but to my knowledge the only place that does that. Upon initial visit the employee (Haleigh?)said our dog will probably fail because he was a little timid in the lobby. Our dog was friendly and accepted treats and had no issues then. When we picked him up she said he failed their “test” because he didn’t want to play and just kept to himself. No aggression, he’s almost elderly so it’s expected and haven’t had an issue with any previous dog care facilities we’ve been to. The employee said to bring him back tomorrow and “maybe” he will pass. The wording and tonality from the employee was extremely off putting and not a place we will recommend to friends.Assessing our dog in a new environment and expecting them to be comfortable is unrealistic. This seems to be a common occurrence per other reviews. Trust those. Aspen Grove would be my recommendation as they are very friendly and great with dogs even if they’re lower energy.
We are new to the area and were looking for a place to bring our two dogs who are used to group play for daycare. We went to trial days for a few places and toured some others, but couldn't find the right fit. Canine Cottage wasn't on our initial list. When I ran another search on Google, it popped up! I loved the information on the website and how thorough the intake form was. We brought them for a trial day and I could tell the woman had read the information for them carefully and was ready to work with them on their first day. She informed me they have small groups and can give breaks in between play which suits my dogs' personalities. We have brought them several times and each time the staff are all so wonderful! They get report cards at the end of each day with their BFF for the day listed which is adorable. The pups come home happy and tired. Highly recommend Canine Cottage!