Great service.
I would give a 5 but I have a small face and narrow nose bridge. Frames available were petite women which I like, but limited selections of colors. The child frames were a perfect fit, but I didn't want "hello Kitty" on the frame.
Todd Reed
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February 12, 2025
Very good experience. From the eye exam through purchase of glasses this place does a great job. In addition, their pricing is very good, also easy to get an appointment.
Al Mazol
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November 07, 2024
The only reason I only gave 3 stars was the technician on the video conference was not professional. She did not take the time to listen and understand what I was telling her. She treated me as if I was below her and I was wasting her time. She was definitely not customer oriented. Laura and Dr. Bentley were exceptional. Kudos to them.
Jennifer Pearson
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July 14, 2024
BJs Optical is quick. Both in setting appointment time and performance of the job.They were great about confirming my appointment in a timely manner. They are professional and friendly. Best of all, it is a small office so it isn't crowded with a wait for each aspect of the service.
Kay Healy
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July 03, 2024
Super friendly, professional, and knowledgeable. Ensured all my questions were answered either by them (Laura & Jay) or by a doctor/tech. The 2 people who helped me both raved about their boss, who wasn't there during my first appointment. It appears he's created a great working environment and they both seemed excited about their jobs (YAY for eyes & glasses vibe). I got to check off an errand/healthcare item while my husband shopped and ended up feeling great the rest of the day due to interacting with such lovely people.
Our Address
1419 Hershberger Rd NW, Roanoke, VA 24012, USA
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Great service. I would give a 5 but I have a small face and narrow nose bridge. Frames available were petite women which I like, but limited selections of colors. The child frames were a perfect fit, but I didn't want "hello Kitty" on the frame.
Very good experience. From the eye exam through purchase of glasses this place does a great job. In addition, their pricing is very good, also easy to get an appointment.
The only reason I only gave 3 stars was the technician on the video conference was not professional. She did not take the time to listen and understand what I was telling her. She treated me as if I was below her and I was wasting her time. She was definitely not customer oriented. Laura and Dr. Bentley were exceptional. Kudos to them.
BJs Optical is quick. Both in setting appointment time and performance of the job.They were great about confirming my appointment in a timely manner. They are professional and friendly. Best of all, it is a small office so it isn't crowded with a wait for each aspect of the service.
Super friendly, professional, and knowledgeable. Ensured all my questions were answered either by them (Laura & Jay) or by a doctor/tech. The 2 people who helped me both raved about their boss, who wasn't there during my first appointment. It appears he's created a great working environment and they both seemed excited about their jobs (YAY for eyes & glasses vibe). I got to check off an errand/healthcare item while my husband shopped and ended up feeling great the rest of the day due to interacting with such lovely people.