I've used this business for years. They have gone downhill in the eyeglass section. The ladies that work there aren't courteous. They aren't friendly and have attitudes. The lady that assisted me yesterday acted as if I was an inconvenience disturbing her cell phone time. 2 years ago
my glasses wasn't adjusted properly. The woman had an attitude,. I went back 2 or 3 times. It wasn't correct so I didn't bother anymore. I'm searching for new business.
Clement Binnings
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September 06, 2017
I obtained my prescription glasses here several years ago. Unfortunately, I lost them after I moved across the country and several days before I was to travel to a family wedding in CO. A replacement pair was made and was waiting for me at my hotel at check-in, just days after I called to explain my predicament. Their attention was not only prompt, but carefully managed with genuine concern and professionalism.
Shannon Colbert
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June 23, 2019
Shannon and her mother were wonderful. They went above and beyond to make sure i got what i wanted. My glasses are beautiful and the world looks so much clearer with them on. Thank you ladies!
B F
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September 27, 2019
I called and got a message that they where open Mon-Fri till 5:30.I get there on Friday Sept 27 and they have a sign stating closed due to staff meeting.I was so upset as I had driven all the way from plantation rd to get there and left work early.
Kala Mundy
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March 24, 2020
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Our Address
1960 Electric Rd SW # 4, Roanoke, VA 24018, USA
Claim Listing: Blue Ridge Optical
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I've used this business for years. They have gone downhill in the eyeglass section. The ladies that work there aren't courteous. They aren't friendly and have attitudes. The lady that assisted me yesterday acted as if I was an inconvenience disturbing her cell phone time. 2 years ago my glasses wasn't adjusted properly. The woman had an attitude,. I went back 2 or 3 times. It wasn't correct so I didn't bother anymore. I'm searching for new business.
I obtained my prescription glasses here several years ago. Unfortunately, I lost them after I moved across the country and several days before I was to travel to a family wedding in CO. A replacement pair was made and was waiting for me at my hotel at check-in, just days after I called to explain my predicament. Their attention was not only prompt, but carefully managed with genuine concern and professionalism.
Shannon and her mother were wonderful. They went above and beyond to make sure i got what i wanted. My glasses are beautiful and the world looks so much clearer with them on. Thank you ladies!
I called and got a message that they where open Mon-Fri till 5:30.I get there on Friday Sept 27 and they have a sign stating closed due to staff meeting.I was so upset as I had driven all the way from plantation rd to get there and left work early.
Love them