I had my vehicle repaired by Certified, when I first got it home I left a great review, however, I did not notice the grill, which on my model is two pieces, the hood and front, was askew. I took it back, came to pick it up, and it still wasn’t right so left it there. I got it back yesterday and it is not 100%, but was told it was the best they could do. Tony was wonderful, but I am disappointed they didn’t get it to 100%.
Shayla Barton
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April 17, 2024
The lovely staff at this shop are so nice and friendly, they were very helpful in every way, answered all of our questions and gave us an exact time frame and stuck to it. They did a spectacular job, our car looks brand new! They even went as far as detailing inside and outside as well! We were very pleased with the customer service and the work! Hopefully we won’t have to but if we do they will be our repair shop from now on! If I could give 10 stars I would.
David Brown
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December 20, 2024
Great service and great work! Highly recommend!
Jonavan Parker
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August 08, 2023
Tony, made the process of getting my damage repaired quick and easy. Once the repairs were completed you couldn't even tell it was repainted or repaired. If you are in need of collision repair, I highly suggest dropping you vehicle off with this team of experts. The staff is super friendly and make the process of getting repair work done enjoyable.
Dan Gray
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December 06, 2023
Tony and the shop did a fantastic job on my caddy. He went above the call of duty to make sure everything was repaired and painted to perfection. Thanks!
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1516 W Main St, Salem, VA 24153, USA
Claim Listing: Certified Collision Repair
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I had my vehicle repaired by Certified, when I first got it home I left a great review, however, I did not notice the grill, which on my model is two pieces, the hood and front, was askew. I took it back, came to pick it up, and it still wasn’t right so left it there. I got it back yesterday and it is not 100%, but was told it was the best they could do. Tony was wonderful, but I am disappointed they didn’t get it to 100%.
The lovely staff at this shop are so nice and friendly, they were very helpful in every way, answered all of our questions and gave us an exact time frame and stuck to it. They did a spectacular job, our car looks brand new! They even went as far as detailing inside and outside as well! We were very pleased with the customer service and the work! Hopefully we won’t have to but if we do they will be our repair shop from now on! If I could give 10 stars I would.
Great service and great work! Highly recommend!
Tony, made the process of getting my damage repaired quick and easy. Once the repairs were completed you couldn't even tell it was repainted or repaired. If you are in need of collision repair, I highly suggest dropping you vehicle off with this team of experts. The staff is super friendly and make the process of getting repair work done enjoyable.
Tony and the shop did a fantastic job on my caddy. He went above the call of duty to make sure everything was repaired and painted to perfection. Thanks!