After the last owner passed away, we've ever taken over the shop since then.Love's taking of anyone who knows nothing about pause.He did so to my aunt, didn't even fix the vehicle.He had sold her wouldn't fix it before she bought it. He's a scammer.
Sungoddess
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April 25, 2022
Had my back brakes replaced and my daughter said to use her mechanic, which is Newton's Garage. He was also the cheapest in price out of about 10 mechanics that I called. Place was clean. Even the bathroom was more cleaner than other mechanics places. I was impressed. They were polite and friendly. I'm very happy I went with my daughter's advice and took my vehicle to Newtons. I highly recommend Newtons!!
Josalyn Knapic
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June 16, 2017
Wrote the same thing on Yelp because they were so great and I wanted to post here: I am from out of state and Newton's Garage really helped me out a lot when I lived for a short time in Roanoke. They are really accommodating, affordable, and overall very courteous and honest people. They worked with me every step of the way to get my car fixed and good parts in a timely manner. They are very generous and I really appreciate their mechanics who know what they are doing. Great place, gave me an amazing deal, and I would highly recommend them to anyone in the Roanoke area. 10 stars.
Bluelionpiper
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February 08, 2019
Update: I talked with Mark about my issue and understand why things happened the way they happened. The swap was done right and now I know why it took the time it did, i'm upping the star rating from 2 to 4.
While the work Mark and Chris do is fine their billing and customer service stink. I recently had them do an engine swap for a warranty claim. They knew that I would be the one paying then I would try to get reimbursed. They charged me 3 hours @ $60 an hour for them to go to the hardware store to get parts... And while the engine swap it's self went quickly enough they kept bumping me to the back of the line meaning it took 6 weeks from when the vehicle was towed to them to when it left. The entire time I had to call them to get updates and when parts arrived or when they were even starting the work.
I've know Mark and Chris for years, but this is unacceptable. It cost me $1,700 and 6 weeks to have the engine swapped. Keep in mind the engine was not part of the price mentioned above. If we add that in the price goes to about 4k. Time to find a new garage.
Destiny Murdock
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August 09, 2019
My family and I were traveling from PA to NC and the studs on my van broke off and left us on the side of the highway. Mark and his family were absolutely amazing! Treated us like family. Stephanie is an absolute saint and came to get my kids and I. Fixed our vehicle and had us back on the road in about 3 hours! Reasonable prices! If you're looking for someone who's reliable and gonna be honest with you, go here!
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1452 Lee Hwy, Roanoke, VA 24019, USA
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After the last owner passed away, we've ever taken over the shop since then.Love's taking of anyone who knows nothing about pause.He did so to my aunt, didn't even fix the vehicle.He had sold her wouldn't fix it before she bought it. He's a scammer.
Had my back brakes replaced and my daughter said to use her mechanic, which is Newton's Garage. He was also the cheapest in price out of about 10 mechanics that I called. Place was clean. Even the bathroom was more cleaner than other mechanics places. I was impressed. They were polite and friendly. I'm very happy I went with my daughter's advice and took my vehicle to Newtons. I highly recommend Newtons!!
Wrote the same thing on Yelp because they were so great and I wanted to post here: I am from out of state and Newton's Garage really helped me out a lot when I lived for a short time in Roanoke. They are really accommodating, affordable, and overall very courteous and honest people. They worked with me every step of the way to get my car fixed and good parts in a timely manner. They are very generous and I really appreciate their mechanics who know what they are doing. Great place, gave me an amazing deal, and I would highly recommend them to anyone in the Roanoke area. 10 stars.
Update: I talked with Mark about my issue and understand why things happened the way they happened. The swap was done right and now I know why it took the time it did, i'm upping the star rating from 2 to 4. While the work Mark and Chris do is fine their billing and customer service stink. I recently had them do an engine swap for a warranty claim. They knew that I would be the one paying then I would try to get reimbursed. They charged me 3 hours @ $60 an hour for them to go to the hardware store to get parts... And while the engine swap it's self went quickly enough they kept bumping me to the back of the line meaning it took 6 weeks from when the vehicle was towed to them to when it left. The entire time I had to call them to get updates and when parts arrived or when they were even starting the work. I've know Mark and Chris for years, but this is unacceptable. It cost me $1,700 and 6 weeks to have the engine swapped. Keep in mind the engine was not part of the price mentioned above. If we add that in the price goes to about 4k. Time to find a new garage.
My family and I were traveling from PA to NC and the studs on my van broke off and left us on the side of the highway. Mark and his family were absolutely amazing! Treated us like family. Stephanie is an absolute saint and came to get my kids and I. Fixed our vehicle and had us back on the road in about 3 hours! Reasonable prices! If you're looking for someone who's reliable and gonna be honest with you, go here!