Absolutely one of the rudest experiences I have ever had at any office. I had to drop off a patient so that I could pick up another patient. I was called and told I had to come back and remain with patient and when I did please check in. I explained I had two small kids in car when speaking with the lady on the phone. When I arrived I pulled up to the check in area, ran inside real fast and explained that I was here, provide my cell #, because I was in a hurry to get back to my kids I was accused of being rude.
I received a call once I parked and was feeding my granddaughter that there was some confusion. That I was told to remain on site, I explained I was on site and I was told that I was seem speeding out of the parking lot. That I was rude to all the customer service people at the desk and because I was defensive when I had to go back in the second time I was accused of being rude again. I explained I refused to listen to that. I explained that I have babies in my car, one is fussy, I was just the ride to bring the patient, returned when asked and then call me again to say that I had left and wonder why I am defensive. Obviously you and your staff was wrong to assume that I left and treated me like the liars that your entire front desk staff is apparently. I work in the medical field, I can't imagine any of co workers behaving this way.
Julie Richardson
-
August 28, 2024
My husband saw Dr. Harvey for a first time visit today..it was a very pleasant experience. Rosy was fabulous!!!!!! she has a wonderful personality and they are very blessed to have her. She is quite an asset for their business. She is awesome ❤️!!!
J Todd
-
October 11, 2024
I recently received cataract surgery and light adjustable lens from Vistar Eye Center in Salem. Dr. Griffeth and Dr. Conner-Tsang were excellent throughout the procedure. I am very pleased with the results.
Amanda Kwun
-
July 03, 2024
I have been going to Vistar for 20 years and they always take care of me. The Salem facilities are very nice and everyone is beyond courteous. I recently started seeing Dr. Connor-Tsang and she is wonderful. Highly recommend!
Janice Spangler
-
July 02, 2024
The Salem office has excellent customer service. My recent experience with Dr. Conner-Tsang, start to finish, was exceptional and professional. As a customer for over 20 years, I am happy to continue my business with Vistar Eye Center.
Our Address
426 W Main St, Salem, VA 24153, USA
Claim Listing: Vistar Eye Center
Please Login or Register an Account to Claim Listing
Absolutely one of the rudest experiences I have ever had at any office. I had to drop off a patient so that I could pick up another patient. I was called and told I had to come back and remain with patient and when I did please check in. I explained I had two small kids in car when speaking with the lady on the phone. When I arrived I pulled up to the check in area, ran inside real fast and explained that I was here, provide my cell #, because I was in a hurry to get back to my kids I was accused of being rude. I received a call once I parked and was feeding my granddaughter that there was some confusion. That I was told to remain on site, I explained I was on site and I was told that I was seem speeding out of the parking lot. That I was rude to all the customer service people at the desk and because I was defensive when I had to go back in the second time I was accused of being rude again. I explained I refused to listen to that. I explained that I have babies in my car, one is fussy, I was just the ride to bring the patient, returned when asked and then call me again to say that I had left and wonder why I am defensive. Obviously you and your staff was wrong to assume that I left and treated me like the liars that your entire front desk staff is apparently. I work in the medical field, I can't imagine any of co workers behaving this way.
My husband saw Dr. Harvey for a first time visit today..it was a very pleasant experience. Rosy was fabulous!!!!!! she has a wonderful personality and they are very blessed to have her. She is quite an asset for their business. She is awesome ❤️!!!
I recently received cataract surgery and light adjustable lens from Vistar Eye Center in Salem. Dr. Griffeth and Dr. Conner-Tsang were excellent throughout the procedure. I am very pleased with the results.
I have been going to Vistar for 20 years and they always take care of me. The Salem facilities are very nice and everyone is beyond courteous. I recently started seeing Dr. Connor-Tsang and she is wonderful. Highly recommend!
The Salem office has excellent customer service. My recent experience with Dr. Conner-Tsang, start to finish, was exceptional and professional. As a customer for over 20 years, I am happy to continue my business with Vistar Eye Center.