Dr. Andrews at Vistar was knowledgeable, listened well and treated the problem I was having with my eye. A generous amount of time plus written instructions were given to me which helped me get the best results. Her associate, Crystal called to be sure the medication was working as expected and was most helpful. Will definitely call on their team again in the future as I felt they were caring and really wanted to help me. Their kindness and expertise was most appreciated. Thank you!
J Edmonds
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January 30, 2025
I recently had cataract surgery and chose to get the new light adjustable lens from Vistar Eye Center in Salem. Dr Harvey and Dr Conner-Tsang were excellent throughout the entire process.
I was skeptical at first, because after all... it is your eye sight. However, I found every visit, every procedure, every interaction to be very knowledgeable, professional, and friendly. I could barely see anything before. Now, I can see everything, distance, near, TV, computer, cell phone, small print... all with NO glasses! The results are absolutely amazing and I could not be happier! Best money I've ever spent. Don't wait... do it now!
Heatherly Overton
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November 19, 2024
Absolutely one of the rudest experiences I have ever had at any office. I had to drop off a patient so that I could pick up another patient. I was called and told I had to come back and remain with patient and when I did please check in. I explained I had two small kids in car when speaking with the lady on the phone. When I arrived I pulled up to the check in area, ran inside real fast and explained that I was here, provide my cell #, because I was in a hurry to get back to my kids I was accused of being rude.
I received a call once I parked and was feeding my granddaughter that there was some confusion. That I was told to remain on site, I explained I was on site and I was told that I was seem speeding out of the parking lot. That I was rude to all the customer service people at the desk and because I was defensive when I had to go back in the second time I was accused of being rude again. I explained I refused to listen to that. I explained that I have babies in my car, one is fussy, I was just the ride to bring the patient, returned when asked and then call me again to say that I had left and wonder why I am defensive. Obviously you and your staff was wrong to assume that I left and treated me like the liars that your entire front desk staff is apparently. I work in the medical field, I can't imagine any of co workers behaving this way.
Julie Richardson
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August 28, 2024
My husband saw Dr. Harvey for a first time visit today..it was a very pleasant experience. Rosy was fabulous!!!!!! she has a wonderful personality and they are very blessed to have her. She is quite an asset for their business. She is awesome ❤️!!!
Mike Z
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January 05, 2025
Excellent service and courteous staff! Dr. Conner-Tsang and Annette Scott were attentive, professional, and insightful. I should've tried Vistar years ago.
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426 W Main St, Salem, VA 24153, USA
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Dr. Andrews at Vistar was knowledgeable, listened well and treated the problem I was having with my eye. A generous amount of time plus written instructions were given to me which helped me get the best results. Her associate, Crystal called to be sure the medication was working as expected and was most helpful. Will definitely call on their team again in the future as I felt they were caring and really wanted to help me. Their kindness and expertise was most appreciated. Thank you!
I recently had cataract surgery and chose to get the new light adjustable lens from Vistar Eye Center in Salem. Dr Harvey and Dr Conner-Tsang were excellent throughout the entire process. I was skeptical at first, because after all... it is your eye sight. However, I found every visit, every procedure, every interaction to be very knowledgeable, professional, and friendly. I could barely see anything before. Now, I can see everything, distance, near, TV, computer, cell phone, small print... all with NO glasses! The results are absolutely amazing and I could not be happier! Best money I've ever spent. Don't wait... do it now!
Absolutely one of the rudest experiences I have ever had at any office. I had to drop off a patient so that I could pick up another patient. I was called and told I had to come back and remain with patient and when I did please check in. I explained I had two small kids in car when speaking with the lady on the phone. When I arrived I pulled up to the check in area, ran inside real fast and explained that I was here, provide my cell #, because I was in a hurry to get back to my kids I was accused of being rude. I received a call once I parked and was feeding my granddaughter that there was some confusion. That I was told to remain on site, I explained I was on site and I was told that I was seem speeding out of the parking lot. That I was rude to all the customer service people at the desk and because I was defensive when I had to go back in the second time I was accused of being rude again. I explained I refused to listen to that. I explained that I have babies in my car, one is fussy, I was just the ride to bring the patient, returned when asked and then call me again to say that I had left and wonder why I am defensive. Obviously you and your staff was wrong to assume that I left and treated me like the liars that your entire front desk staff is apparently. I work in the medical field, I can't imagine any of co workers behaving this way.
My husband saw Dr. Harvey for a first time visit today..it was a very pleasant experience. Rosy was fabulous!!!!!! she has a wonderful personality and they are very blessed to have her. She is quite an asset for their business. She is awesome ❤️!!!
Excellent service and courteous staff! Dr. Conner-Tsang and Annette Scott were attentive, professional, and insightful. I should've tried Vistar years ago.